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Returns & Policies
Your purchase may be refunded or exchanged within 30 days of the original purchase date. Merchandise must be in the same, unworn and unaltered condition as at time of purchase, and be accompanied by the original packaging to be eligible for return or exchange. Refunds will be issued in the original form of payment or store credit. Cash refunds of over $50.00 will be issued by check.
Special orders, custom work, and altered items are not eligible for a refund or exchange.
Estate Jewelry and Sale items are not eligible for a refund and may only be exchanged within 15 days of the original purchase date if unaltered.
Custom and Special Order Jewelry
All custom work and special orders require a 25% non-refundable deposit and must be paid-in-full at time of pick-up. Merchandise must be paid for and picked up within 90 days of completion.
Layaway is available for in-store purchases only.
Maximum four-month layaway available on qualifying in-stock purchases of $300 or more. Not available on discounted merchandise, not available on special orders.
A 25% deposit and up to four-equal monthly payments required. The item must be paid-in-full and picked-up by the completion date.
If the item is not collected within four months, a refund will be issued in the original form of payment less a $25.00 cancellation fee.
Items are submitted to Expressions Jewelers for repair only and we will not act as an insurer of the items listed for repair. We will repair or replace any article that is lost, stolen, or damaged due to our negligence, up to the value declared by the customer. Should no value be listed it will be assumed that value is less than $75.00.
Expressions Jewelers is not responsible for articles left over 90 days.