Repairs

At Expressions Jewelers, we’re proud to offer a full range of professional repair services for both fine jewelry and watches. From simple fixes to complex restorations, our team is here to help you keep your treasured pieces in beautiful, wearable condition. Many basic repairs are completed in-house by our skilled jeweler, while more specialized work is sent to trusted partners who meet our same high standards of care and craftsmanship.

Jewelry Repair Services

We complete many common jewelry repairs, including:

• Ring resizing
• Retipping prongs
• Replacing missing gemstones or diamonds
• Soldering broken chains
• Rhodium plating (for white gold)
• Polishing, refinishing, and general cleaning

Turnaround time for most jewelry repairs is typically 10-15 business days. Timing and cost will depend on the complexity of the repair, the materials involved, and the condition of the item. We’re happy to provide an estimate during your visit.

For some repairs, we partner with expert jewelers. These repairs are sent out for an estimate, with timelines and pricing determined by the scope of work.

What to Expect:

• We’ll contact you with an estimate once it’s reviewed.
• If approved, payment is collected before work begins.
• If declined, the item is returned unrepaired.

A note about costume jewelry:

We specialize exclusively in fine jewelry—pieces made with gold, platinum, or sterling silver. Because of that, we’re not able to repair costume jewelry or mass-produced pieces made with non-precious materials. These items often aren't built to withstand the techniques required for lasting repair, and our priority is ensuring every piece we work on meets our standards for safety, durability, and craftsmanship.

If you have a piece that falls outside of what we work on, we’re still happy to help however we can. We may recommend checking with the original place of purchase for guidance. If the piece is sentimental, we’d love to explore the possibility of recreating it in fine materials—giving it new life while honoring what it means to you.

In-House Watch Services

We’re able to complete the following basic watch repairs in-house on most brands:

• Battery replacement (standard and lithium)
• Watch band adjustments, sizing, and cleaning

General turnaround time is 5-7 business days.
Please note: We do not guarantee water resistance after service.

Watch Repairs Shipped Out for Estimate

For movement issues, crystal or crown replacements, and other more involved repairs, we send your timepiece to a trusted specialist for evaluation.

Shipping Fee:

• $30.00 for watches insured for $1,000 or less
• $60.00 for watches insured for more than $1,000

The shipping fee is collected at drop-off and applies whether you approve or decline the repair estimate. This fee is separate from the repair cost and is not credited toward the repair.

What to Expect:

• Shipping fee is collected at drop-off.
• Watches are typically shipped within two weeks.
• Estimates take a minimum of 4 weeks, depending on the issue and part availability 
• If declined, the watch is returned unrepaired.

Questions?

Not sure if your repair can be done in-house or needs to be sent out? Our team is always happy to walk you through the process and help you explore the best options for your piece.
Visit Us or give us a call—we’re here to help.